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Common Questions

Frequently Asked
Questions

We believe informed participants make the best participants. Find answers to the most common questions about our process, participant protections, and what to expect.

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Everything You Need to Know

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What is Truvant Health Network?

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Truvant Health Network is a clinical research participant coordination service. We connect individuals who are interested in participating in clinical studies with research opportunities available in their area. We are not a medical provider, clinical investigator, or diagnostic facility — our role is coordination and communication.

Is there a cost to participate?

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There is no cost to participants for using Truvant Health Network's coordination services. Many clinical studies also cover specific study-related costs for enrolled participants, such as certain medical evaluations or procedures related to the research. Specific compensation and cost coverage details vary by study and will be explained during the screening and informed consent process.

Am I required to participate if I submit a form?

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Absolutely not. Submitting an eligibility inquiry creates no obligation whatsoever. You are free to decline at any stage of the process, including after being matched to a study or after beginning screening. Participation is always fully voluntary.

Can I withdraw from a study after I enroll?

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Yes. Participants in clinical research always retain the right to withdraw at any point and for any reason, without penalty or negative consequence. This is a fundamental protection in clinical research and is required under all applicable regulatory and ethical frameworks.

How does the eligibility process work?

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After you submit an eligibility inquiry, our coordination team reviews your information against available study requirements in your area. If a potential match is identified, we will follow up — typically within 24 hours — with additional questions or to schedule a screening call. All final eligibility decisions are made by the study site's clinical team.

What happens with my personal information?

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Your personal information is used solely to assess potential study matches and communicate with you about relevant opportunities. We do not rent, sell, or share your personal data with third parties or affiliate marketers. For a detailed explanation of how we handle your information, please review our Privacy Policy.

Do I need to have a health condition to participate?

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Not necessarily. While many studies are designed for individuals managing specific health conditions, there are also studies open to healthy volunteers who wish to contribute to medical research. When you complete an eligibility inquiry, you can indicate whether you are a healthy volunteer or managing a specific condition.

Are clinical studies safe?

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Clinical research is conducted under strict regulatory oversight and ethical guidelines. All studies involving human participants are reviewed and monitored by an Institutional Review Board (IRB), an independent committee responsible for ensuring participant safety and the ethical conduct of research. Study teams are required to obtain informed consent, explain all risks and benefits, and monitor participants throughout. Truvant Health Network only maintains connections to studies operating under appropriate oversight frameworks.

How do I stop receiving text messages?

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You can opt out of SMS notifications at any time by replying STOP to any message from us. You can also contact us at info@truvanthn.com or call 212-982-3684 to update your preferences. Opting out of messages does not affect your eligibility for or participation in any study.

What is informed consent?

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Informed consent is a formal process conducted by the study team — not by Truvant Health Network — before any clinical participation begins. During this process, the study team explains the purpose of the research, what participation involves, potential risks and benefits, your rights, and how your information will be handled. Signing an informed consent form does not obligate you to complete the study; you may still withdraw at any point thereafter.

Still Have Questions?

Our coordination team is happy to answer any question about the process, study types, or what participation looks like in practice. Reach out directly — we respond promptly.